At AQUA DE LUNA, our goal is to make your shopping experience safe, convenient and worry-free. Our privacy and security programs make sure that every transaction made at www.aquadeluna.com is 100% safe and guaranteed.

Our postal address is

• AQUA DE LUNA
• 3435 Ocean Park STE107 PMB 97
• Santa Monica, CA 90405

We can be reached via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or you can reach us by telephone at (310) 821-2860

Safety

At AQUA DE LUNA, all of your personal information is protected by our Secure Server Software (SSL), which fully encrypts and protects all of your personal data (name, address, and credit card number) so that it cannot be read by anyone over the Internet.

Your Privacy

AQUA DE LUNA because it respects the privacy of our customers, has established this Policy for our users and members to maintain their privacy as set forth below. What follows is the explanation of why, what and how we gather information from you. We also describe the way in which we use the information that we gather. There are also mechanisms set forth below on how you can let us know if you wish to limit the use of that information. Our Privacy Policy is part of the website located at www.aquadeluna.com, and governs your use of the website. The website is owned by AQUA DE LUNA.

All persons using this website or registering to be a member must be 18 years of age or older.

AQUA DE LUNA provides the highest caliber of goods, coupled with excellent customer service. We provide access to useful information about our products and we hope we create a very pleasant Internet experience. We need to retain your personal information to allow us to communicate with you. The information is also used to process your orders and provide a more personal experience. We use the information to let you take advantage of promotions and discounts.

What information about you do we compile?

We use the information our loyal customers provide us (i.e name, e-mail address, billing address, shipping address, telephone number) solely for the basis of processing orders safely and securely, and providing a more personalized and pleasant shopping experience. At aquadeluna.com customer satisfaction is NO1 priority, therefore we use the information you provide us to make improvements and adjustments to our website to make your shopping experience easier each and every time you use it.

Aqua De Luna will NEVER sell or rent your private information to a third party. When you shop with us you can rest assure that you information is 100% protected.

Additionally, we may use your e-mail address to both keep you updated on the status of your order, and send you information about new promotions or special offers that our company is offering, that might interest you. If you do not wish to receive promotional e-mails, please contact us and we will promptly take you off our e-mail list, it’s as easy as that!

Cookies

“Cookies” are bits of information that are stored on your computers hard drive that allow us to identify you whenever you visit our website. We do this to make your shopping experience with us easier and more personalized. Cookies allow us to make certain convenient features available to you, for example, when a returning customer visits our site, after they have logged in, their previous activity will remain there, (i.e. items they have stored in their shopping cart).

Links

We want you to be aware that when you click on links and/or ad banners that take you to third-party websites, you will be subject to the privacy policies and terms of use of those third party websites, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.

Your Security

When you place an order with us or access your account for any reason you can assure yourself that your private information is safe. We do this by offering you our Secure Sockets Layer (SSL), which fully encrypts and protects all of your information. SSL encrypts order details and assures a 100% safe and secure transaction. aquadeluna.com is also protected by Authorize.net, the industry standard for safe online shopping.

However, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Although we make reasonable efforts to safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

Newsletter and email offers

In addition, if you also prefer not to receive further product information and promotional mailings/emails from us based on information you provided to aqualuna.com please indicate this in your instructions to us and include your mailing address. Any email for which the primary purpose is the advertising or promotion of a product or service will contain contact information/link and a reply email address to which you may reply to opt-out from receiving similar future emails.  Also, your instructions do not apply to "transactional or relationship" email messages which include, but are not limited to, registration, order status, confirmation or reply emails. (These email messages may also contain promotional items and offers however, that is not their primary purpose).

Your instructions to limit the use of your information will be processed as soon as reasonably practicable and in accordance with applicable law.

Corrections

If you would like to update or correct information previously provided to us, please send an email with your new information, including your complete name, postal address, and email address to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Your Consent and Changes to this Policy

Subject to the above provisions, by using our Website, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time. We will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. In addition, if you would like prior notice of changes to the Privacy Policy, email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it from the email address to which you would like notice sent. By using www.aquadeluna.com after such changes and posting, you agree to be legally bound to abide by the changes and other provisions contained in the Privacy Policy.

Your Comments

Aqua De Luna welcomes feedback concerning this Privacy Policy. Please send your comments and questions to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .